Utility Billing Information
The Finance Department is responsible for billing, collection, and customer service for approximately 3,000 accounts with the following services: Electric, Water, Sewer, and Refuse. The Customer Service office is located on the first floor of the Old City Hall Building, at 69 S. Main Street. Office hours are from 8:30 a.m. to 5:00 p.m., Monday - Friday.
Meters are read and customers are billed monthly. Payments can be mailed to the above address or made at the cashier's window during business hours. There is a drive-up box in the rear parking lot of the building, near the mail boxes, and drop box on the south side of our building. PLEASE DO NOT PLACE CASH IN OUR DROP BOX.
Automatic Utility Payment Program
This service is available to all utility customers upon the completion and return of an Automatic Utility Payment Authorization Form. Enjoy worry free payment of your City Utilities directly from the account you designate. Automatic payment customers will still receive utility bills at the beginning of the month, notifying them of the amount that will be deducted from their designated account on the date due.
Caring Fund
This fund was established several years ago with the sole purpose of assisting Oberlin utility customers who are experiencing financial hardship such as loss of income, illness, or death of a family member. Eligibility for these funds is determined by the Oberlin Community Services Council. Your donations can be remitted to the City of Oberlin Finance Office, 69 South Main Street, Oberlin OH 44074.
Effective January 1, 2006, bills will automatically be rounded up to the next whole dollar with the excess going to the Caring Fund. To opt-out, simply call the Utilities office at 775-7214 or 775-7211.
Holiday Beautification Fund
This fund was established to help pay for and maintain the City's Holiday lighting and decorations. You may send your donations to the City of Oberlin Finance Office, 69 South Main Street, Oberlin OH 44074, or save time by sending it with your utility bill payment noting the amount you wish to donate!
Utility Meters: Your Best Assurance of Accurate Bills
Utility meters are the best way to accurately bill residents and businesses for water and electric units. Your assistance in providing access to the meter is greatly appreciated so that we produce accurate, timely utility bills. When meter reading is prevented for any reason, bills are estimated for that month. If at any time you think there may be a problem with one of your meters, please call (440) 775-7214 or (440) 775-7211 so that one of our meter technicians can investigate.
Touching an exposed, energized meter can lead to serious injury or death. Tampering with or bypassing a utility meter constitutes a theft offense and can result in a fine and/or imprisonment. Ohio law specifies a maximum penalty of up to six months imprisonment or a fine of up to $1,000 for first time offenders. Please don't risk meter tampering...your life could depend on it.
Rates for Water Service
The following rates shall be charged for water furnished by the City to users inside the corporate limits of the City. The fee calculation is based on Ordinance 911.11. As of 2/1/10, there shall be a minimum monthly water bill calculated from minimum usage of 300 cubic feet of water for a total of $19.62 per month.
Rates for Water Service Outside City. 911.11
The minimum water rate set forth in section 911.11 is one hundred and fifty percent (150%) of fee for all water service outside City limits.
Rates for Sewer Service
Rates shall be based on wastewater treated as determined by water consumption which is expected to enter the sanitary sewer system The fee calculation is based on Ordinance 915.04. As of 2/1/10, there shall be a minimum monthly sewer bill calculated from minimum usage of 300 cubic feet of water for a total of $18.03 per month.
Rates for Refuse Collection
Domestic refuse charge:
Each household or dwelling unit, $6.00 per month minimum. The minimum domestic refuse charge shall be for a maximum of three (3) containers for one week.
Monthly commercial dumpster charges:
MONTHLY COMMERCIAL DUMPSTER CHARGES
|
Size of container
(cubic yards) |
Frequency of collection (per week) |
| 1x/wk |
2x/wk |
3x/wk |
4x/wk |
5x/wk |
1 yard
|
$25.35 |
$50.70 |
$76.05 |
$101.40 |
$126.75 |
2 yard
|
$48.10 |
$96.20 |
$144.30 |
$192.40 |
$240.50 |
3 yard
|
$66.30 |
$132.60 |
$198.90 |
$265.20 |
$331.50 |
4 yard
|
$80.60 |
$161.20 |
$241.80 |
$322.40 |
$403.00 |
6 yard
|
$113.10 |
$226.20 |
$339.30 |
$452.40 |
$565.50 |
8 yard
|
$140.40 |
$280.80 |
$421.20 |
$561.60 |
$702.00 |
| Reference Codified Ordinance 925.10 for refuse charges. |