City of Oberlin

The Finance Department is responsible for billing, collection, and customer service for approximately 3,000 accounts with the following services: Electric, Water, Sewer, and Refuse. The Customer Service office is located on the first floor of the Old City Hall Building, at 69 S. Main Street. Office hours are from 8:00 a.m. to 4:30 p.m., Monday – Friday.

Meters are read and customers are billed monthly. Payments can be mailed to the above address or made at the cashier’s window during business hours. There is a drive-up box in the rear parking lot of the building, near the mail boxes, and drop box on the south side of our building. PLEASE DO NOT PLACE CASH IN OUR DROP BOX.